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10 Servant Leadership Characteristics and How to Become a Servant Leader

Servant Leadership Characteristics

Last updated on May 17th, 2024 at 03:36 pm

Servant leadership is a deep concept that has been around for centuries, yet it is still an important topic of conversation today. It’s a style of leadership in which the leader serves the followers rather than expecting them to serve him or her. Servant leaders focus on the growth and well-being of their people and the success of the organisation as a whole.

Servant Leadership Characteristics

The 10 Characteristics of Servant Leadership are essential for individuals who want to develop their leadership skills to become servant leaders. These include listening, empathy, stewardship, persuasion, vision, foresight, conceptualization of service, healing, commitment to the growth of others, and building community. Servant leaders understand that the success of an organization or team is dependent on the growth and well-being of its members. They focus on developing their skills and creating an environment that encourages collaboration, open communication, and mutual respect. This article will discuss the characteristics of servant leadership and provide guidance on how to become a servant leader.


Understanding other perspectives, being genuinely interested in other people, and not seeking personal glory are all key traits of servant leadership. To be a servant leader, you must develop a servant leadership character, which includes servant leadership principles. The ten characteristics of servant leadership, as outlined by Robert Greenleaf, include being caring, listening, and building communities. It also includes having leadership skills, such as those demonstrated by Southwest Airlines. Effective leaders have empathy and genuinely care about the development of people.

Understanding Other Perspectives

A significant characteristic of a servant leader is the ability to understand other perspectives. Servant leaders must be able to comprehend the views of others so that they can make decisions that are in the best interests of the organisation, its employees, and the public. They also need to be able to empathise with those they lead in order to create an effective and respectful work environment.

For servant leaders, understanding other perspectives begins with developing a genuine interest in other people. They must be open-minded and seek out different points of view, asking questions and actively listening to the responses. This means not only listening to the words spoken but also taking note of body language, facial expressions, and tone of voice. It also means being willing to accept input from those who may have different opinions or who may come from different backgrounds.

Servant leaders must also be able to look at a situation from multiple angles. They must be able to distinguish between both sides of an issue and be comfortable challenging their own preconceived notions. This requires a deep sense of self-awareness as well as the ability to put aside personal biases and assumptions.

Genuinely Interested in Other People

It is often said that to be a great leader, one must be genuinely interested in the well-being of others. In fact, a hallmark of servant leaders is that they are genuinely interested in the development of their followers. To truly understand the needs and perspectives of their followers, servant leaders take the time to listen and engage in meaningful conversations. Not only do they take an interest in their followers, but they also display humility and do not seek personal glory.

Servant leadership requires a deep understanding of the people being led and the ability to identify their needs. This means that servant leaders must be willing to step outside of their own perspectives and seek to understand other people’s experiences and values. This is done by creating an environment of trust and respect and by being empathetic to the feelings of those they are leading.

Servant Leadership Characteristics

Servant leaders also stay humble and refrain from seeking personal glory. They do not seek recognition for the work they do and are not focused on titles or awards. Rather, they are focused on helping their followers reach their full potential and achieve success. Furthermore, they are less concerned with the credit for their accomplishments, understanding that the contributions of their followers are what truly make a difference.

Not Seeking Personal Glory

One of the greatest distinguishing characteristics of a servant leader is their lack of desire for personal glory. They are not in it for the recognition or the prestige; rather, they are invested in the mission at hand and understand that their role is to work collaboratively and in service of that mission. They understand that the focus should be on the collective success of the team rather than on any individual leader’s glory.

Servant leaders understand the importance of humility and strive to stay humble in the face of success. They understand that success is only possible through the combined efforts of the team, and they are quick to attribute success to the collective effort. While they may take pride in their accomplishments, they understand that it is the collective effort of the team that has enabled them to be successful.

Moreover, servant leaders understand that it is not about them but rather about the collective effort. In a sense, they understand that they are merely a vessel for the collective success of the team. They understand the importance of allowing others to take the spotlight when success is achieved and will gladly step aside and let others take the credit.

Empathy and Compassion as One of Servant Leadership Characteristics

Empathy and compassion are two key attributes of servant leadership characteristics, which is a type of leadership that puts others first and creates a safe and supportive environment. Servant leaders are characterized by their listening to and understanding of others, their focus on putting others first, and their commitment to creating a safe and supportive environment.

The principles of servant leadership can be seen in many modern workplaces, including Southwest Airlines. At Southwest, leaders are encouraged to demonstrate caring, listening, and true leadership in order to build a strong and collaborative community.

Listening to and Understanding Others

Humility is essential for creating a successful leadership experience, but equally important is the ability to listen to and understand others. For a leader to be truly effective, they must be able to listen to those they lead, seeking to understand their needs and perspectives. This is a core part of servant leadership, which emphasises putting others first and creating a safe and supportive environment.

Servant leaders have the unique ability to listen with compassion and empathy, allowing them to identify and respond to the needs of the people they lead. This not only helps build trust and rapport, but it also helps the leader understand how their decisions will affect others. Servant leadership characteristics include being respectful, understanding, and responsive to the needs of others and valuing the opinions of those around them.

It is important for leaders to recognise that they do not have all the answers but that the collective knowledge and experience of their team members can be invaluable. Through listening, leaders can learn from those they serve and create more effective solutions and strategies.

Putting Others First

Building on the concept of humility, the second pillar of servant leadership is putting others first. This means that servant leaders strive to ensure the needs of those around them are met, regardless of the cost to them. This is a difficult goal, but one that many servant leaders strive to achieve.

Servant leadership requires listening to and understanding others and putting them first over one’s own needs. When servant leaders put the needs of others first, they create a safe and supportive environment that encourages growth and learning. This is a key attribute of a servant leader and one that should be adopted by those looking to become effective servant leaders.

While it is important to listen to and understand others, putting them first is the cornerstone of servant leadership. This means taking a step back and asking yourself, “What do I need to do to ensure those around me are taken care of?” This can mean putting your own interests aside to ensure the needs of those you lead are met.

This requires a commitment to serving others and an acceptance of the fact that caring for those around you is the most important part of being a leader.

Creating a Safe and Supportive Environment

Humility is essential for strong leadership, but it’s not the only factor. Empathy and compassion are also key components of effective leadership, particularly when it comes to creating a safe and supportive environment. A great way to develop these qualities is through servant leadership. Servant leadership focuses on listening to and understanding others, putting them first, and creating a safe and supportive environment for everyone.

Servant leadership is rooted in the ten characteristics of servant leaders, which are: listening, empathy, healing, awareness, persuasion, foresight, stewardship, commitment to growth, building community, and conceptualization. These are qualities that all great leaders should strive for, no matter their position.

Servant leadership has been around for many years, and the concept was popularized by Robert Greenleaf in the 1970s. Since then, many organisations have adopted servant leadership principles, such as Southwest Airlines, and there are now many leadership programmes and summits that focus on developing servant leaders.

Servant leaders are admirable because they have a strong sense of caring. They are great listeners and are always willing to put the needs of their team first.


Integrity is a cornerstone of servant leadership, and it includes qualities such as honesty and transparency, honouring commitments and promises, and accepting responsibility. Servant leaders are expected to demonstrate this integrity in their daily work and interactions. With honesty and transparency, they should be open and honest with their team and stakeholders, even if it’s not always easy. They should also honour commitments and promises, always striving to fulfil their promises and commitments in a timely manner.

Honesty and Transparency

Continuing our discussion of empathy and compassion, the next key component of effective leadership is integrity. Integrity is the foundation of trust and is rooted in honesty and transparency. Servant leaders embody the highest standards of integrity, demonstrating honesty and transparency at all times.

A servant leader is someone who leads with a deep sense of humility, integrity, and respect for others. This type of leader focuses on building strong relationships with their team and understanding the needs of their team members. They strive to create an environment of trust and respect and cultivate a culture of empowerment.

Honesty and transparency are paramount for servant leaders. They have a deep commitment to being open and honest with their team. This means they are forthcoming with information and honest about their decisions. They do not hide or obscure details; they make sure their team is in the loop and understands what is happening.

By being honest and transparent, servant leaders foster an environment of trust and respect. They create an atmosphere of openness and respect where everyone is encouraged to express their opinions and ideas. This allows the team to feel empowered and confident in their decision-making and work towards shared objectives.

Honouring Commitments and Promises

Empathy and compassion are integral components of leadership, but another important element is honouring commitments and promises. Servant leadership is a style of leadership that has the goal of developing the best in people and organisations. Servant leaders are held to a high standard of honesty and transparency, and honouring commitments and promises is a cornerstone of this style of leadership.

Servant leaders strive to fulfil their commitments and promises to their stakeholders and to their organisation, and they do this through a commitment to open communication, trustworthiness, and integrity. Servant leaders understand that their stakeholders and their organisation have given them trust, and they take that trust seriously. They are aware of the importance of upholding their commitments and promises to help ensure the success of their organisation and the people they serve.

Servant leaders also recognise that accepting responsibility for their actions is an important part of honouring commitments and promises. They take ownership of what they say and what they do, and they are willing to accept the consequences if their commitments and promises are not fulfilled. This level of responsibility is an important part of servant leadership, as it helps to build trust and credibility with their stakeholders and organisation.

Accepting Responsibility

As the cornerstone of strong leadership, accepting responsibility is critical to the success of any organisation. It is what sets servant leaders apart: their ability to take ownership of their actions and decisions and to hold themselves accountable for outcomes, regardless of the consequences.

For servant leaders, ownership and accountability are essential characteristics of their leadership style. They demonstrate this by actively listening to their employees and colleagues, being transparent in their communication, and honouring their commitments and promises. This approach often leads to improved morale, increased productivity, and higher job satisfaction.

With responsibility comes the courage to face difficult decisions and accept the consequences. Servant leaders are aware of this, and they are willing to make the tough calls when needed. They recognise that, while it can be uncomfortable, these decisions are necessary to protect the organisation and ensure its long-term success.

It takes a great deal of strength and integrity to accept responsibility, and servant leaders understand that this is an essential part of their leadership role. This is why they strive to be honest and transparent in their communication and why they take ownership of their decisions and actions, even when they are difficult or unpopular.


Servant leaders have a unique ability to see the big picture, develop a shared vision with their followers, and encourage creativity and innovation. These traits are often seen in successful leaders and are essential for building strong, lasting relationships. By understanding the conceptualization of servant leaders and the ten characteristics of a successful leader, we can better understand how to be an effective leader in today’s modern workplace.

A servant leader is one who focuses on the growth and development of their followers while also caring deeply about the people they lead.

Seeing the Big Picture

Having integrity is the first step to demonstrating great leadership, but it is not the only component. To be successful, leaders must also have the ability to see the big picture. Having vision allows leaders to look beyond the present and anticipate the future, so they can guide their followers to success. As servant leaders, it is up to us to help our followers understand the importance of having vision and to develop a shared vision with them.

Servant leaders understand that having vision is essential for success. Through vision, leaders can identify the desired end result and develop plans to achieve it. They can also identify the key people and resources needed to reach the end goal. By setting a vision, they can inspire their followers to take action towards a common goal.

Having a vision also allows leaders to create a culture of innovation. Leaders can use their vision to identify potential areas for improvement and then encourage creativity and experimentation to find the best solutions. Vision also allows leaders to make decisions based on the long-term good of the organisation rather than short-term gain.

At the heart of the vision is the idea of servant leadership. Servant leaders recognise that they have the power to shape the future of their organisation and the people within it.

Developing a Shared Vision with Followers

Having integrity is a critical first step to becoming a successful leader, but it is not the only one. Effective leaders must also have the ability to develop and share a vision with their followers. This is the concept of servant leadership. As servant leaders, a leader should be able to see the big picture and then share it with their followers in a way that encourages them to think beyond the scope of their own job and embrace the greater vision of the organisation.

Servant leadership is an approach to leadership that puts the needs of followers first. It is based on the ten characteristics of servant leadership developed by Robert Greenleaf in 1970. These characteristics include listening, empathy, stewardship, commitment to the growth of people, and the goal of building communities. Servant leaders must be able to listen to their followers, understand their needs, and then utilise the skills and knowledge of their followers to move the organisation forward.

In addition to listening and understanding their followers, servant leaders must also be able to encourage creativity and innovation. They must be willing to think outside the box and take risks that will help the organisation reach its goals. This means providing opportunities for their followers to learn, grow, and develop their own leadership skills.

Encouraging Creativity and Innovation

Encouraging creativity and innovation is an essential element of servant leadership. With the ability to think outside of the box and develop creative solutions, servant leaders can effectively move their teams and organisations forward. By creating an environment that encourages creativity and innovation, servant leaders can nurture their followers’ growth and help them reach their fullest potential.

Servant leaders can foster creativity and innovation by listening to their followers and encouraging their suggestions and ideas. A caring leader will make sure that all voices are heard and valued and that everyone feels comfortable sharing their thoughts and opinions. Furthermore, servant leaders should provide their followers with the tools and resources they need to explore new ideas and find creative solutions.

Servant leaders should also create opportunities for their followers to learn new skills and knowledge that can help them develop creative solutions. Leadership development and organisational leadership programmes can be valuable resources for teaching followers the skills they need to become more creative and innovative. Additionally, attending leadership summits and networking with other leaders can provide valuable insight into creative solutions and help followers develop their own ideas.

Finally, servant leaders should be examples of creativity and innovation themselves.


The key to successful teamwork lies in creating a collaborative environment, encouraging mutual respect, and fostering open communication. By embracing the principles of servant leadership, leaders can become servant leaders who strive for the success of the team by investing in their people and helping them reach their potential. This style of leadership has been proven to boost morale, increase productivity, and lead to better results for the organisation as a whole.

As servant leaders, we must be mindful of our characteristics, such as empathy, humility, and selflessness.

Creating a Collaborative Environment

Having a strong vision is the first step towards success, but it is only through a collaborative environment that this vision can be realised. Creating a collaborative environment is essential for any team to succeed and further their mission. As servant leaders, we must set the example and take the necessary measures to foster collaboration among team members.

We must create an environment that encourages mutual respect, open communication, and shared responsibility. To do this, we must first become servant leaders ourselves and embody the ten characteristics of a true servant leader. A servant leader is selfless, listens to their team, and puts others before themselves. This sets the tone for the entire team, allowing everyone to feel heard and respected.

In addition, it is important that we find ways to make our team members feel supported and valued. This could mean anything from actively listening to their ideas to providing opportunities for growth and development. These initiatives will make team members feel appreciated and create an environment of trust and understanding.

Finally, we must foster an environment of open communication. This means encouraging team members to share their ideas and be open to criticism and feedback. Knowing that their ideas and opinions will be heard will make them feel valued and allow the team to grow together.

Encouraging Mutual Respect

In addition to creating a collaborative environment and fostering open communication, it is equally important to emphasise the importance of encouraging mutual respect in the workplace. After all, it is only through this that servant leaders can truly embody the ten characteristics of servant leadership, such as listening, empathy, and stewardship.

Servant leaders recognise that their success depends largely on the success of their employees. Thus, it is essential that they create an atmosphere of respect among the team. This can be done by setting an example and exhibiting the same level of respect for their colleagues that they expect from them. Through their own behaviour and interactions, they can demonstrate how mutual respect should be upheld.

In addition, servant leaders should focus on recognising the accomplishments of their team members. By doing so, they will be able to build morale and encourage a sense of unity within the organisation. It will also help to strengthen the ties between colleagues, as they will feel valued and appreciated for their contributions.

Finally, servant leaders should ensure that everyone is given equal opportunities to succeed. This means providing access to resources and training that will help foster mutual respect. By doing so, they can create an environment that is conducive to collaboration and open communication.

Fostering Open Communication

To foster open communication, servant leaders set an example by listening and speaking with respect. They emphasise the importance of communication, and they model that value through their own behaviour. They also don’t shy away from difficult conversations, even if it means having to confront an issue head-on. As servant leaders understand that communication is a two-way street, they ensure that all team members are heard and that everyone’s opinions are respected.

Servant leaders strive to create an environment where people feel comfortable sharing their opinions and ideas. They recognise the value of listening to their team members, even if they disagree with them. Additionally, servant leaders provide caring feedback to team members instead of simply pointing out mistakes. They also encourage team members to ask questions, seek clarification, and provide feedback.

Servant leaders also recognise the importance of consistency and clarity when it comes to communication. They strive to be clear in their instructions and expectations. They also ensure that their team members are aware of any changes or updates in a timely manner.

Servant leaders understand that communication is essential to the success of their team and their organisation. They foster an environment where team members can openly communicate, and they ensure that everyone feels respected and heard.


Self-awareness is a critical part of personal growth and the development of emotional intelligence. Servant leadership is a key element of self-awareness, as it allows us to understand our strengths and weaknesses and to develop a deep understanding of ourselves. Servant leaders strive to create an environment of trust and respect, to listen actively, and to care for the needs of others. Through this, they gain insight into their own strengths and weaknesses and can use this insight to grow and develop.

Deep Understanding of Self

Having a deep understanding of oneself is an essential part of any leader’s journey. Without a genuine awareness of one’s strengths and weaknesses, servant leaders would be unable to accurately assess situations and effectively lead their teams. As such, it is important for all leaders—especially servant leaders—to take time to explore their inner selves and develop their emotional intelligence.

One of the most important aspects of self-awareness is to understand one’s motivations and values, as these will guide the leader’s decisions. Servant leadership has its core values in the concepts of servant leadership characteristics, such as listening, caring, and building communities. Knowing oneself and understanding these core values will help servant leaders ensure that their actions are in alignment with their values.

Servant leaders also need to develop their self-confidence to ensure their leadership programme is effective. Having a clear understanding of one’s capabilities and potential will allow the leader to capitalise on their strengths and address their weaknesses. This will also help them recognise their value and contribution to the team.

Ensuring Personal Growth

Having effective teamwork is important, but true success comes from having a deep understanding of oneself. It is essential to ensure personal growth in order to develop emotional intelligence and become a successful leader.

Servant leadership is a style of leadership that focuses on the growth and development of people and the community. It is often depicted as a leader who serves their people instead of the typical command-and-control style of traditional leadership. Servant leaders prioritise the well-being of those they lead and focus on helping them reach their personal and professional goals. This type of leadership encourages people to reach their potential and make meaningful contributions to their teams.

A good servant leader takes the time to understand their team and the individuals within it. They strive to create an environment of trust and understanding where everyone is encouraged to be their best. They focus on helping people identify their strengths and weaknesses and providing support and feedback to help them grow.

The servant leadership model is not just about being a good leader but also about helping people reach their potential and be successful. It is essential to invest in your team and provide them with the tools and resources they need to develop.

Developing Emotional Intelligence

Teamwork is important for any organisation to be successful, but it’s just as important to be self-aware. Developing emotional intelligence is a crucial part of self-awareness that can take some intentional work but can also yield powerful results. Servant leaders are those who take the time to understand their own emotional reactions to situations and use this understanding to make decisions for their teams.

A servant leader is someone who understands their own emotions and how they can affect their decisions. They are able to take a step back and think through their own personal biases in order to make decisions that benefit everyone. Servant leaders are often lauded for their ability to empathise and put the needs of their team first. This type of leadership is not only beneficial for the organisation, but it also helps to build trust and loyalty among team members.

Servant leaders aren’t born; they are made. It takes a lot of practise and self-reflection to become a servant leader. One of the best ways to start is by developing an understanding of what servant leadership is and what it looks like in practise. For instance, servant leaders are typically highly empathetic and prioritise listening to others.

Leadership by Example

For leaders to succeed, they must lead by example. By setting a positive example, leading by example, and modelling positive behaviours, leaders can help create a lasting impact on their team.

Servant leadership is a concept that has been around for centuries. It is based on the idea of servant leaders providing direction and guidance while allowing their team to take the lead. Through serving and listening to their team, caring leaders create an environment of trust and respect. This helps to create a sense of community among team members and encourages collaboration.

Setting a Positive Example

Having a strong sense of self-awareness is essential for effective leadership, but it is not enough. Leaders must also lead by example, setting a positive example for others to follow. This is the essence of servant leadership, which emphasises leading by doing and modelling positive behaviours.

Servant leadership has been around for centuries, but it was famously popularized by Robert Greenleaf in his 1970 essay “The Servant as Leader.” According to Greenleaf, servant leadership is a way of leading through service by putting the needs of others first and by showing genuine care and concern for others. Servant leadership is also about demonstrating humility, compassion, and respect for the people you lead.

The idea of setting a positive example is not limited to servant leadership. It is applicable to many leadership models and theories. For example, CuttingEdge Leadership Authors point out that “leadership is about being a positive role model and setting the right example for others to follow.” Southwest Airlines is another example of a company that emphasises leading by example. Their CEO, Gary Kelly, writes that “leadership is not about being in charge. Leadership is about taking care of those in your charge.

Leading by Doing

Leaders must strive to lead by example. Servant leadership is a concept that encourages one to lead by placing service to others first. This style of leadership focuses on the importance of developing relationships, building trust, and promoting an environment of collaboration. Servant leadership is about serving others, not just leading them. It is about creating an environment where others can thrive and reach their potential. As a leader, it is important to recognise that leading by doing is a powerful tool that can be used to motivate and inspire teams.

Servant leadership requires a leader to be self-aware and mindful of their own actions. It is about being a role model, inspiring others to do their best, and setting a positive example. A leader must be able to demonstrate the behaviours they expect from others. They must be willing to take risks, accept mistakes, and learn from them. They must also be willing to listen, collaborate, and be open to new ideas. Servant leadership is not just about leading people; it is about leading by example.

Leaders must be mindful of the impact their words and actions have on others. A leader must be willing to step up and take responsibility for their actions.

Modelling Positive Behaviours

Having self-awareness is only a first step towards effective leadership. To further develop as a leader, one must also be able to model positive behaviours. This involves setting a positive example and leading by example. As a leader, it is important to demonstrate what is expected of those you are leading.

Servant leadership is a great example of this type of leadership. A servant leader places the needs of their followers first and is committed to their development and well-being. Servant leadership is about caring for people and listening to their needs. The idea of servant leadership was first developed by Robert Greenleaf in the 1970s and has since become a popular concept in the study of leadership.

Servant leaders are often characterised by qualities such as humility, honesty, service, and self-sacrifice. These qualities are important for leaders to display if they are to foster a positive organisational culture and encourage their followers. By modelling these behaviours, leaders can help foster a sense of trust and loyalty in their followers.

Leadership programmes, such as the Young African Leaders Initiative, provide great opportunities for leaders to model positive behaviours. Through initiatives like these, leaders can help develop the skills of their followers and encourage them to reach their potential.

Coaching and Mentoring

Coaching and mentoring are powerful tools to develop and support others, provide guidance and direction, and encourage self-reflection. Servant leadership, a concept developed by Robert Greenleaf, is a great way to put these ideas into practise. Servant leaders are characterised by their caring nature, their willingness to listen, and their focus on developing those around them. Servant leadership is a key element in many leadership programmes and can be seen in the success of organisations like Southwest Airlines and the Young African Leaders Initiative.

Developing and Supporting Others

The power of servant leadership lies in the ability to develop and support those around you. Much like a coach or mentor, servant leaders strive to create an environment in which their team members can grow and succeed. They are dedicated to helping their team learn and develop the skills they need to be successful, providing guidance and direction when needed. By doing so, servant leaders are able to foster an environment of growth and collaboration, allowing their team members to reach their full potential.

A key aspect of servant leadership is encouraging self-reflection. Servant leaders work with their team members to assess their current skills and identify areas that need improvement. By helping their team members become self-aware and recognise the skills they need to develop, servant leaders can create a culture of ongoing learning and growth within their organisation.

Servant leaders also strive to create an environment of trust and respect. They recognise that trust is essential for their team members to feel safe enough to take risks, try new things, and make mistakes. By being open to feedback, servant leaders are able to create an atmosphere of mutual respect and collaboration.

Lastly, servant leaders are committed to providing opportunities for their team members to develop and grow.

of a servant

Providing Guidance and Direction

Having established the importance of leading by example, it’s now time to discuss how providing guidance and direction to others can also be an effective way of demonstrating leadership. Servant leadership has become an increasingly popular concept in recent years, with advocates of the technique claiming it can create a more supportive and collaborative work environment. It’s easy to understand why; when leaders make decisions with their team’s best interests in mind, it encourages trust and loyalty from their staff.

But what does it look like in practise? A servant leader is one who puts their team first and provides them with the necessary support and resources to excel in their roles. They prioritise their team’s growth and development and are willing to take the time to provide guidance and direction. They create opportunities for their team to become more self-reliant and independent and are open to feedback and ideas from their team members.

Furthermore, a servant leader ensures that their team is equipped with the tools they need to succeed. This could be anything from providing training and development opportunities to creating an environment where team members feel comfortable taking risks and experimenting. A servant leader is also focused on creating a culture of collaboration where everyone is willing to work together towards a common goal.

Encouraging Self-Reflection

To effectively lead and inspire others, it is essential to encourage self-reflection. As the servant leader, it is their responsibility to create a safe space for employees to explore their own strengths and weaknesses, as well as understand how to improve their work performance. Great leaders understand the value of self-reflection and actively encourage it in their team.

It is important to provide the right environment and support for employees to engage in self-reflection. This includes providing employees with opportunities to take a step back and assess their performance objectively, as well as the support and guidance to learn from and grow from their mistakes. A successful leader will understand that this process of self-reflection is not only beneficial for the individual but for the entire team.

Leaders can also use mentoring and coaching to help employees engage in self-reflection. Mentoring and coaching sessions provide a safe, non-judgmental space for employees to reflect on their performance and develop strategies for improvement. By providing employees with goals and giving them the tools to reach those goals, a leader can help employees identify areas for growth and take ownership of their development.

Leaders can also use feedback to encourage reflection.

Servant-First Attitude

A Servant-First Attitude is one of the most important qualities that a leader can possess. It involves serving others before oneself, putting the needs of followers first, and encouraging self-growth. Servant leadership, a term coined by Robert Greenleaf, is a concept that centers around putting the needs of followers and other stakeholders ahead of those of the leader. This is especially true in many leadership roles, from senior leadership to leadership development programmes.

Serving Others Before oneself

Serving others before oneself is a key tenet of servant-first leadership. This type of leader puts the needs of their followers before their own, often leading by example. By modelling the behaviour they want to see in their people, they create an environment where everyone is encouraged to grow and develop. To that end, servant-first leaders must be able to identify and address the needs of their followers. This includes recognising when followers need help and actively working to provide it.

Leadership experts, such as Robert Greenleaf, who is credited with creating the concept of servant leadership, have noted that this style of leadership is essential in the modern workplace. Greenleaf wrote extensively on the subject, and his work has been referenced by noted leadership authors and in leadership studies. Additionally, servant leadership has been incorporated into opportunities such as leadership summits and organisation development programmes.

The characteristics of a servant leader include being a caring and listening leader. They are patient and understanding when it comes to their followers, and they strive to build strong relationships with them. This type of leader is also willing to make sacrifices for the benefit of their team and often looks for chances to serve their followers.

Putting the Needs of Followers First

Following the principles of coaching and mentoring, the concept of servant-first leadership is rooted in the idea of putting the needs of followers first. Servant leadership is an approach to leading that focuses on putting the needs of followers first in order to help them grow and develop. This idea of serving others before oneself is based on the concept that when a leader puts the needs of their followers first, their followers are able to become more successful and make better decisions. Serving others before oneself creates a culture of mutual respect and trust, which in turn leads to better performance.

Leaders who prioritise putting the needs of followers first demonstrate empathy and understanding of their followers and provide the resources and support needed for them to achieve their goals. They not only focus on their followers’ needs but also give them the space to explore and grow, allowing them to take ownership of their work. Servant-first leaders create an environment where followers can express themselves freely and feel empowered to take risks and try new things. Furthermore, they understand that by helping their followers succeed, the organisation will also benefit.

Servant-first leaders prioritise creating a supportive environment where their followers can thrive.

Encouraging Self-Growth

The concept of encouraging self-growth is a powerful tool for cultivating a servant-first attitude. By encouraging the development of themselves, servant leaders can help followers reach their full potential and set them up for a successful future. This can be done in a number of ways, such as by providing meaningful feedback, setting achievable goals, and offering opportunities for growth.

At its heart, servant leadership is about creating an environment of trust and respect that allows followers to reach their goals. This means recognising the potential in each individual and helping them to develop their skills and knowledge. It also means providing feedback that allows followers to become better, stronger versions of themselves.

Servant leadership is often seen in the actions of caring leaders. These leaders take the time to listen to their followers and genuinely care about their successes. They provide meaningful feedback and give their followers the opportunity to make their own decisions. This approach encourages followers to explore new ideas and reach new heights.

Another way servant leaders can encourage self-growth is by providing mentorship and coaching. A good leader will take the time to understand the needs of their followers and provide guidance and support. By doing so, followers can gain the skills and knowledge they need to succeed.


Adaptability is an essential trait of successful leaders. The ability to be flexible in different situations, respond to change, and react quickly to challenges is necessary to succeed. Servant leadership is a powerful concept that promotes adaptability and encourages leaders to take on a more servant-minded approach. This type of leadership is rooted in the belief that leaders should focus on the needs of their people before their own. By implementing a servant-minded mentality, leaders can create an environment of opportunities and organisational leadership that fosters adaptability.

Flexibility in Different Situations

Adaptability is a key component of servant-first leadership and is essential for success in today’s fast-paced, ever-changing business environment. Flexibility in different situations is a key factor in developing a successful servant-leadership strategy. With the ability to respond quickly to changes and challenges, servant leaders can ensure that the best interests of their employees, customers, and organisation are always taken into account.

Servant Leaders

Flexibility allows servant-leaders to navigate different scenarios and find the best possible solutions. For example, when faced with a difficult situation, servant leaders can assess the situation from different angles and come up with creative solutions that benefit everyone. They can also use their skills to adapt quickly to different environments, such as changes in the political or economic climate.

Being flexible also means being open to learning from mistakes. Servant leaders take failure as an opportunity to grow and learn instead of viewing it as a sign of weakness. They understand that mistakes can be valuable lessons and use them to drive innovation and creativity.

Moreover, servant leaders possess the capacity to adapt their leadership style to different situations. They can recognise when their approach needs to be altered to better meet the needs of their employees, customers, or organisation.

Responding to Change

Having a servant-first attitude is an essential quality of any leader, but the ability to remain flexible and adapt to new situations and changing conditions is also a key component of effective leadership. A leader must be prepared to respond to changes in the environment and possess the agility to react quickly to challenges. These qualities are essential in order to maintain a competitive edge in a constantly evolving world.

Adaptability involves the ability to maintain a high level of performance even when facing new and unfamiliar conditions or situations. A servant leader needs to be willing to make adjustments in their approach and to embrace new ideas and different ways of doing things. They must be able to recognise when a new approach is needed and be willing to make the necessary changes to stay ahead of the competition.

Servant leaders also need to be able to think on their feet and make quick decisions in order to take advantage of potential opportunities. In order to do this effectively, they must be able to identify patterns in data, recognise trends, and understand how different elements interact with each other in order to make the best possible decision for the organisation.

By maintaining a flexible attitude towards changes and challenges, a servant leader can quickly respond to and capitalise on new opportunities.

Reacting Quickly to Challenges

Adaptability is a key component of servant leadership. Reacting quickly to challenges helps organisations stay agile and ahead of the competition. Servant leaders possess the necessary skills and attitude to rise to any occasion and adjust quickly to whatever situation they find themselves in. They have the ability to listen to others’ needs, take constructive feedback, and make decisions with the best interests of the team in mind.

The ability to identify potential problems and respond rapidly to them is a crucial part of being a servant leader. Leaders must be able to evaluate situations, assess risks, and take action quickly in order to prevent any negative outcomes. Additionally, they must be able to recognise when changes are needed and adjust their strategies accordingly.

In order to be an effective leader capable of reacting quickly to challenges, it is important to cultivate a certain set of characteristics. Some of these include being open to feedback, being a good listener, and demonstrating empathy for others. Additionally, servant leaders must have a high level of integrity and be able to make decisions that are in the best interests of the organisation.

Servant leadership is an important concept for any business to understand and practise. Those who possess the necessary characteristics and attitude to respond quickly to challenges can help their organisation stay adaptive and successful.


Servant leadership is an increasingly popular concept, and it is important for people who wish to become successful servant leaders to understand the characteristics of this approach. The 10 key characteristics of a servant leader, such as humility, empathy, and compassion; integrity; vision and teamwork; self-awareness; leadership by example; coaching and mentoring; a servant-first attitude; and adaptability, are essential for becoming a successful leader. Not only do these characteristics help to develop leadership skills, but they also allow leaders to create an environment where people can work together to achieve success.

Servant leadership is an approach that should be embraced by those who wish to establish themselves as successful leaders. It provides invaluable opportunities to develop leadership skills while also providing the opportunity to create a positive working environment. By understanding the characteristics of servant leadership, people can become more effective leaders and better serve their teams and organizations.

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